0x0000000A in Vista

STOP 0x0000000a occurs in Vista under a number of conditions. STOP 0x0000000a should be resolved as soon as possible.

In the unlikely case that STOP 0x0000000a remains look though the list of cases below. We hope this information helps you resolve stop 0x0000000a in Windows Vista.

Using an IEEE 1394-based Scanner

STOP 0x0000000A error may occur on Windows Vista 64-bit when you run a 32-bit scanning program. The error occurs when the call from scanning program to DeviceIoControl function to send an IOCTL_SCSISCAN_CMD control code to the kernel mode driver in is not completed successfully because of a problem with Scsiscan.sys file.To resolve STOP 0x0000000A, obtain the latest service pack for Windows Vista or use a supported hotfix suggested by the Microsoft Company.

Stop: 0x0000000A on a Windows Vista Based Computer with an iSCSI Disk

STOP: 0x0000000A may occur on a Windows Vista based computer when you disconnect or connect an iSCSI disk, or start it from an iSCSI disk. The issue is caused by the worker thread that releases memory in an incorrect order (read about IRQL_NOT_LESS_OR_EQUAL bugcheck for better understanding). The Microsoft company suggests using a supported hotfix to correct the problem.

Upgrading to Windows Vista

If Stop: 0x0000000A occurs during upgrade to Windows Vista you can use the following workaround (please not that it will increase your computer’s vulnerability to malicious attacks):

• Roll back the installation to the previous operating system.
• Disconnect any external devices that are connected to the computer.
• In the previous operating system, scan the computer for malware with updated versions of antivirus and antispyware programs. If problems are found it is recommended to do clean install.
• Remove antivirus and antispyware programs and try to upgrade to Windows Vista again
• If the above methods fail check for Windows Vista compatibility issues with the computer manufacturer and update BIOS.

Resuming from Hibernation

Stop: 0x0000000A error may occur when Windows Vista resumes from hibernation. The Microsoft company to either obtain the latest service pack for Vista or use a supported hotfix.

Stop: 0x0000000A When Installing Windows Vista

You may receive STOP: 0x0000000A error when you install Windows Vista on a computer that has more than 3 Gb of RAM when all of the below is true:

• Your computer uses a controller with 32-bit direct memory access (DMA).
• Your computer uses a storage system that is running the Storport miniport driver.

The Microsoft company confirms that this is a problem of their product and recommends to either obtain the latest service pack for Vista or install update KB929777.

Random Stop: 0x0000000A in Storport.sys in Windows Vista During Startup

When you start a Windows Vista based computer you may receive a stop 0x0000000a message that looks like this:

STOP 0x0000000A IRQL_NOT_LESS_OR_EQUAL Storport.sys

This problem occurs when all of the above are true:

• Your computer uses four gigabytes (GB) or more of RAM.
• Your computer uses an NVIDIA chipset.

The Microsoft company confirms that this is a problem of their product and recommends to either obtain the latest service pack for Vista or install update 929777.